Holiday Support Hours:

Friday - 2/15 | 6:30 AM to 2:30 PM PST
Saturday - 2/16 | 6:30 AM to 2:30 PM PST
Sunday - 2/17 | Closed
Monday - 2/18 | Closed - President's Day
Tuesday - 2/19 | 7:00 AM to 4:00 PM PST

Please note that any warranty support emails sent during the holiday closures will result in a delayed response. Our Call Center Support hold times and email response times are longer than usual after holiday closures, please be patient with us during these times.

Holiday Support Hours:

Friday - 2/15 | 6:30 AM to 2:30 PM PST
Saturday - 2/16 | 6:30 AM to 2:30 PM PST
Sunday - 2/17 | Closed
Monday - 2/18 | Closed - President's Day
Tuesday - 2/19 | 7:00 AM to 4:00 PM PST

Veuillez noter que les réponses à tous les courriels d’assistance concernant la garantie et envoyés pendant cette fin de semaine prolongée feront l’objet d’un délai.

Technical Bulletin

We understand some Premis users may be experiencing connectivity issues after updating their AppleTV to iOS12. Our engineering and development teams are currently re-evaluating the iOS12 testing we performed prior to launch. We are also investigating if the recent “beta” releases from Apple has addressed the connectivity issue. Please check back for updates.

Popular FAQs Questions les plus populaires

Get instant answers to common questions. Obtenez des réponses instantanées aux questions courantes.

Popular Documents Documents populaires

Support by Topic Soutien technique par sujet