Troubleshooting
- ★ Do I need to/ how do I update Premis firmware?
- Is The Lock Weatherproof? (What If It Gets Rained On)
- Why Can’t The Premis App Locate My Lock?
- If The Batteries Die, Will Premis Stay Locked?
- What to do when a bolt jam occurs frequently, batteries need to be replaced often or the motor sound slow?
- Lock not available error message
- Do I need to/how do I update the Premis app?
- What do I do if I lose communication with my lock?
- What do I do if I want to switch the WiFi network of my Apple TV?