We are aware of lost functionality with the Premis app after updating to iOS 13. Our team is working to address the issue in iOS 13, please use the Home app to continue to manage your Premis locks. Please make sure to update to the latest version of iOS 13 as Apple continues to release new iOS updates.
Popular FAQs Questions les plus populaires
Get instant answers to common questions. Obtenez des réponses instantanées aux questions courantes.
- Is the lock weatherproof? (what if it gets rained on)?
- If the batteries die, will Premis stay locked?
- What Do The Different Colored Lights On The Status LED Mean?
- How do I reset the lock?
- Does the lock work with Amazon Echo/SmartThings etc.?
- Can I unlock Premis remotely?
- Can more than one user operate the lock with the app?
- Do I need to unlock my Apple device’s screen to unlock/lock Premis via Siri?
- Do I need to/ how do I update Premis firmware?